Privacy Policy
This Privacy Policy explains how USARAMBHA EDUCATION PVT LTD and its affiliates handle and protect your personal information. It applies to services offered through the website https://www.understandupsc.com and its subdomains, as well as the mobile application Understand UPSC, available on Google Play Store and Apple App Store.
The website and mobile application will hereinafter be collectively referred to as the Platform.
1. Use of Personal Information
Any personal information that you provide to USARAMBHA EDUCATION PVT LTD via this Platform will be used solely for:
- Processing your application or course enrollment
- Providing educational and mentorship services
- Communication regarding course updates, progress tracking, or service changes
- Internal analytics and administrative use
We do not sell or disclose your personal data to third parties for marketing purposes.
2. Information We Collect
We may collect the following information:
- Name, email address, profile picture, and contact number (especially when using Google/Facebook login)
- Course enrollment and usage activity
- Communications made via email or support channels
Statistical insights derived from this data may be shared with third parties, but this will never include personally identifiable information.
3. Facebook/Google Login
If you choose to log in using Facebook or Google:
- We collect your name, email address, and profile picture
- This information is used strictly for account creation and communication purposes
4. Location Information
Granting access to location/GPS data is completely optional and does not affect your ability to access our services.
If location access is enabled, we may use this data to:
- Improve service offerings in specific geographic areas
- Develop internal heatmaps and usage trends
5. Data Retention & Deletion
You can request to delete your account and personal data at any time by writing to us at support@understandupsc.com. Upon such request, we will:
- Permanently erase your information from our systems
- Retain only what is necessary to comply with legal or regulatory obligations, if applicable
6. Cookies and Tracking
We may use cookies and third-party tools like Google Analytics to:
- Improve user experience
- Track visitor behavior and platform performance
You may disable cookies through your browser settings if you prefer not to share this data.
7. Policy Updates
USARAMBHA EDUCATION PVT LTD reserves the right to amend this Privacy Policy at any time. Users will be notified of major updates via email or platform notifications.
8. Contact Information
If you have any questions about this policy or your data, please contact us at:
